As soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system.
If your order is for an item we do not have in inventory (mostly Pre-Order watches that are clearly stated on the product page), please take note of the product page for expected delivery date.
If your order is stock, it will generally ship on the next business day from the date of your order.
For domestic shipments we use FedEx Express. Depending on which method you choose upon check out, we use FedEx Express Saver (3-day), FedEx 2-day, or FedEx Overnight.
We offer Free shipping on domestic orders over $300
For international shipping we offer DHL Express or FedEx International. You choose which international shipping method upon checkout.
*International clients are responsible for importing taxes and duties into their respective countries.
Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should make note of it when signing for delivery. If your item(s) do arrived damaged, please send photos, please take photos or video of you opening the package and send them along with the details to firstname.lastname@example.org.
We offer a 15 day return from the date you receive your order.Watches must be un-worn, un-sized, and still in its' protective plastics that they were in when you received your watch. Watch packaging, paperwork, etc. must also be in its' original condition.For returns, email us at email@example.com for a return request. We will issue a refund once we receive the watch back and confirm that it is in the same state and condition that it was when we sent it to you.